At La Ceiba Real Hotel & Resort, a property of Altus Global Hospitality Collection, we value your privacy. This policy describes how we handle your personal information.

1. Information collected: We collect your name, email address and phone number when you register in our forms to receive services from our Concierges or information about reservations.

2. Use of information: We use your data exclusively to answer your queries, manage reservation requests and send information about hotel services (Spa, Restaurants, Activities).

3. SMS Privacy: We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. Data collected through text messaging programs will not be shared with any third party.

4. Opt-out: If you want to stop receiving text messages, you can reply STOP at any time.

5. Contact: For questions about your data, contact us at contact mail: [email protected]